Why Has Australia’s Transition To A Cashless Society Raised Concerns About Financial Exclusion?


While demand for cash to pay for everyday transactions is falling, some experts argue physical currency still has a vital role to play in society. According to the Reserve Bank of Australia (RBA), cash accounted for just 13% of all payments made in 2022. The ability to pay by tapping our phones is partly driving the downward trend. Even credit cards, or debit cards are starting to feel a bit outdated. Cash payments plummeted during the first two years of the coronavirus pandemic, when online shopping spiked, and they show little sign of bouncing back. What are your thoughts LiveTribers? Why has Australia’s transition to a cashless society raised concerns about financial exclusion?

Posted by on 22 Oct 2023

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  • [0] [0]
    vegandelight

    I will have another go at responding to the topic opening, as there are a number of questions embedded in there. The subject opens a huge can of worms, but sticking to topic and answering the final question of "why has our transition... raised concerns about financial exclusion?"... because over one quarter of all Australians (about 6.7 million people) are fully digitally excluded! This latest data comes ahead of the Senate Inquiry into regional bank branch closures in Kingston SE, South Australia and is taken from the Digital Inclusion Index. Actually, at various times in our lives, like internet outages, power outages, hackety-hacks and natural disasters, ALL Australians need access to physical banking services and cash. However, this whole quarter of the population absolutely rely on this ALL of the time... there's nothing else! That's one part of the answer, that people are excluded because digital channels are not an option. The other side of the coin (which they don't want to issue any more, but we'll save that one for another rainy day), is banks are willfully excluding people from having bank accounts for silly reasons. Your business operates on cash-only? Let's just close that account! You gamble online? That account is locked until you change your behavior and sign this agreement. You donated $500 to those truckers who have just laid siege to NYC today following Trump's illegal trial? Account frozen! You once were a criminal who has served their sentence? No, we won't let you open an account here today. Digital banking is all about control (and huge profits with no service!) and can only exist in an environment without any effective regulation, as we have now. All it needs is the return of our public bank (privatized in 1996) which very effectively and single-handedly regulated all private banks until its last breath.

    Posted by vegandelight on 20 Feb 2024

  • [0] [0]
    vegandelight

    The first thing to do is question where that falsified, cherry-picked data comes from. From the RBA's website, they conduct a survey once every 3 years. In a country of 26,699,482 people (macrotrends, 2024), can you guess the sample size the mighty RBA has selected? Exactly one thousand city dwellers targeted to their destructive agenda - and it never changes despite our increasing population! Digital Financial Analytics run by Martin North has bigger sample sizes than this, and more often too! How long did each survey last? A month would be a good indication, no? A year would cover annual insurance premiums, council rates, etc... but no... it lasted a week! Pfftt! What's more, this was a survey which relies on honesty and integrity and not something that was measured. Furthermore, said survey was only covering in-person transactions at a variety of businesses, many of which used to accept cash, but now no longer do. This is all on the RBA website and should accompany any citation of falling cash use. We are Not transitioning to cash-less-ness in the near future. What we are transitioning to is a cash-less agenda fueled by a propaganda onslaught which you sheep all need to urgently wake up to! The banks also lied about cheques. I'll show you later how they skewed the data on that one as well.

    Posted by vegandelight on 18 Feb 2024

  • [0] [0]
    Monicag8

    Cash free is to eliminate the use of paper, decrease the trees that are cut down for paper. Cash seems so 1980s, where people used to collect the bills, now it's a different generation and people want the pay faster. There is huge risk with cashless, the banks are no good and often come up with excuses why a person should not receive digital payments from anyone in the world. There is absolutely no certainty in the world with digital, it is the newer form and less stable. Internet hackers are on the rise, Government hacks up bank accounts with fees and more fees piling high before turning to the street to rob people of all their money with their credit card machines and ransoms. The money not being cash is just a quick and easy transfer and it is costing citizens lifestyle when they realize they are paying more fees and caught in more government money crimes than realizing they have money at all. Money is a fun number, no one realizes how much they lose when it is digital.

    Posted by Monicag8 on 27 Nov 2023

  • [0] [0]
    vegandelight

    Cash in Australia is made from polymer, not paper.

    Posted by vegandelight on 19 Feb 2024

  • [0] [0]
    icelord

    Cash should still be an option. Yes, there are no fees in paying with cash but there are hidden costs to the retailer.

    Posted by icelord on 26 Nov 2023

  • [0] [0]
    tassiegirl

    During the pandemic, a lot of shops didn't take cash as a form of payment. This disadvantaged the elderly and the vulnerable. People started shopping online more as they were not able to leave their houses. This was especially true in Melbourne where we had 6 lockdowns and we had one of the world's most strict lockdown rules.

    Posted by tassiegirl on 20 Nov 2023

  • [0] [0]
    Sonia

    i dont think they will ever get rid of cash. i believe it will stay with us for a while

    Posted by Sonia on 20 Nov 2023

  • [0] [0]
    Striker9

    My understanding is that there are many people in our Society that Banks will not allow them to have Bank Accounts and/or Credit Cards so cash is their only option.

    Posted by Striker9 on 20 Nov 2023

  • [0] [0]
    MS

    With the latest OPTUS issue recently.. I don't believe that removing case form society is a good thing. Obviously the bank's do as it will save more money for them. We can choose to use it more and therefore weaken the cause to eliminate it all together.

    Posted by MS on 17 Nov 2023

  • [0] [0]
    vlee

    Yes the Optus issue was a major disruption for a lot of businesses and people. Luckily I wasn't affected in any way but it shows we do need other options like cash to use in those situations.

    Posted by vlee on 20 Nov 2023

  • [1] [0]
    chook88

    Cash gives us the ability to pay for our purchases when digital systems go down. We can pay for things without leaving a trail. We don't pay fees to use credit & some businesses charge us to use debit cards. Cash is not part of a social credit system.

    Posted by chook88 on 11 Nov 2023

  • [1] [0]
    Best Man

    Nowadays, more and more shops charges us for card payment, so it's saving if we use cash for daily small purchase

    Posted by Best Man on 11 Nov 2023

  • [1] [0]
    David

    Everyone must be included in this discussion. Some people do not trust credit card providers and only want to use cash - they also need to be considered.

    Posted by David on 11 Nov 2023

  • [1] [0]
    bmlglp

    We still need cash for payment as many small shops are starting to charge a fee to use cards.

    Posted by bmlglp on 11 Nov 2023

  • [2] [0]
    LeafyGreen

    I don't believe in these statistics, I know heaps of people using cash on a regular basis, my 86 year old mum and all her friends still do. You need cash if you go to a garage sale or market too. I did hear that people are beginning to hoard cash in their homes in case the internet goes down, has happened a lot. So we still need cash, keep using it folks. Also everytime you use a card the value of money goes down while each provider gets their cut. Cash is stable.

    Posted by LeafyGreen on 04 Nov 2023

  • [1] [0]
    Kaede

    Feel like it's more of an issue on regional infrastructure vs urban infrastructure and the opportunity to learn new tech. There are remote places that don't have stable internet connection and are completely reliant on cash and young people are more likely to learn new tech.

    Posted by Kaede on 04 Nov 2023

  • [3] [0]
    petron

    One can only hope we do not descend into a cashless society. There are certain stores which will not accept cash now. That is their choice, however by doing so, they are denying purchasers acces to their products. That needs to be outlawed as cash is still legal tender in Australia, and there will always be a demand to use same. By going cashless and using credit and debit cards, we are only helping the huge profits of the card supplies like Visa and Mastercard as they charge the businesses for that service.

    Posted by petron on 04 Nov 2023

  • [3] [0]
    Minh-Hai Henry

    There will be a day where systems will go down and cash would have been a short term solution. We should have the choice to make payments through various options.

    Posted by Minh-Hai Henry on 04 Nov 2023

  • [3] [0]
    vlee

    Yes I've seen this happen a few times where people were unable to access their online accounts due to outages and cash was the only way to pay. I do most things online but I still think we need cash as well. I know someone who is old and won't use anything other than cash. He doesn't trust technology and there would be more people like him out there who would be lost without cash as an option.

    Posted by vlee on 04 Nov 2023

  • [2] [0]
    sandra

    I have several friends who make every effort to pay in cash instead of other methods. The post office is a great place as they still accept cash while councils don't so I will be paying my rates and other things at the PO.

    Posted by sandra on 04 Nov 2023

  • [4] [0]
    for real

    The insistence of organizations that we pay bills by direct debit or online has added to the demise of cash, with fees for a paper statement or paying by cash. Plus, things cost so much now that we just can't carry with us the amounts needed. I resent going cashless because it means every single transaction is a digital record that can be sold or farmed off in some way. It's not just about tax avoidance, it's a method of developing a social credit system. It's nobody's business how I spend my money. I encourage people to use cash when you can - you'll miss it if it's gone.

    Posted by for real on 25 Oct 2023

  • [2] [0]
    sandra

    I agree and many of us are trying to use cash whenever we can - it's time the government listened to what the people want. Surely we can have both - cash for those who prefer it, cards etc for others.

    Posted by sandra on 04 Nov 2023

  • [2] [0]
    MS

    It would be a shame to have cash disappear entirely, and I do use cards, but cash is still needed as it's handy in certain ways. From small donated change, to just buying a loaf of bread or milk. And when the banks have issues with their cash machines we certainly miss it then. It's up to us to keep using it..at least sometimes..or it will eventually be put out of existence.

    Posted by MS on 25 Oct 2023

  • [2] [0]
    Nuffie

    I'm a hard working, semi honest tradie who is quite partial to the occasional cash job. A lot of my clients won't use anything else, ever. The way I see it is that big business, like the tax man, is trying to put a lot of us working folks out of business.

    Posted by Nuffie on 23 Oct 2023

  • [2] [1]
    mact

    Banks greed, big Government and lazy humans have contributed to the demise of cash.....at ordinary peoples peril!

    Posted by mact on 23 Oct 2023

  • [6] [0]
    T33

    Mum was telling me that she recently had to buy a few things in Big W. There was a staff member stationed at the front, verbally informing everyone that they had no eftpos, so was cash only. Mum said that she only uses cash and walked , got her shop done no problem. My mum is 84 and at the start of dementia. She never had a credit card. How do you now change the life of an 84yr old who is getting paranoid and has a split personality due to early stages of dementia!!

    Posted by T33 on 23 Oct 2023

  • [7] [1]
    ere

    Once we no longer have cash as an option we will lose even more of our freedoms and privacy. Everything we buy or sell will be monitored by the banks and big businesses and eventually, they will be able to decide if we will even be allowed to spend our money and when they will allow us to spend our money. If they decide that we shouldn't buy meat because they want more vegetarians this week all they would have to do is deny us the right to use our plastic in Butcher shops or Colesworth meat departments. On top of that, they will be able to increase fees and charges when we use their cards as we won't have the option anymore to pay with cash to avoid them. Finally what about the people who don't have or want to use the technology? Are they supposed to starve or be jailed because they can only use cash?

    Posted by ere on 23 Oct 2023

  • [4] [0]
    sulter

    Cashless society is all about controlling us. They want us to have no freedoms to choose!

    Posted by sulter on 23 Oct 2023

  • [5] [0]
    A48

    as an oler person, I see and hear others of my vintage say that they don'tlike change such as technology and that it is easier to us that hackers can get hack into a phone and take all information. Thus to keep as much separated as possible is our way of thinking.

    Posted by A48 on 22 Oct 2023

  • [5] [0]
    mishaman65

    I do prefer to pay by cash when I can BUT the Real truth why cash has dropped so much in last 2 years is because with Australia cost of living SO SKY HIGH, Most of us just Don't have Any money left over after paying our living expenses, Bills and everything else that we pay for, so spending money is RARE.

    Posted by mishaman65 on 22 Oct 2023

  • [6] [0]
    CILLY0

    I am in full agreement with Aussie 5 and Kay. And I really object when I am paying for an airline flight for instance who do not allow any other way to pay other than by credit card for them to charge a surcharge. The flights are expensive enough as it is, so why is an added surcharge put on to the payment? Cheques have gone by the bye these days, but I wouldn't have minded a surcharge on them as it was possible to be paid by a dud cheque [someone who didn't have enough funds in their bank to cover it]. But a credit card is rejected immediately if there are insufficient funds, so why the surcharge? Also it is not like they have to go to the bank to deposit the cheque either. Paying for small items on a card like a coke for $1.20 seems wrong to me, so I much prefer cash. Stores these days actually have signs up saying "Cash accepted here". The other problem I see coming up is blackouts. If we don't have sufficient energy to power all the electronics in the store, then we will be unable to pay for the goods we have purchased. and with our headlong flight into renewable energy before we have fully set up what will replace it, there will definitely be quite a few blackouts. Think we are all in for a very rocky ride in the future.

    Posted by CILLY0 on 22 Oct 2023

  • [4] [0]
    coaster

    Well said and in total agreeance. Also, there goes the Tooth Fairy thrill for kids to find a coin where the tooth was or pocket money etc. I do not use a mobile phone for payments etc. as these seem to be hacked all the time anyway but would not know how to set it up anyway. I prefer cash or a card.

    Posted by coaster on 22 Oct 2023

  • [4] [0]
    Aussie5

    Many older people don't have a credit card and always use cash. My sister doesn't use internet banking. In fact, she doesn't have the internet connected at her home. She has always preferred to pay for items with cash. She doesn't have a mobile phone, so could never pay with that. I have another friend who is the same. She just refuses to use anything other than cash and even refuses to have an ATM card. She also does not have a credit card or internet. These are just two of the many who would be financially excluded if there was a cashless society. Also what about the places who charge surcharges for you to use a credit card and ask for you to use cash? I use a credit card, but don't use it at places who charge a surcharge. I will pay cash rather than pay the surcharge. I also refuse to pay by tapping my phone. I feel this is a breach of security. I will not do any banking or payments by mobile phone. Yes, perhaps we are dinosaurs, but having paid our taxes and worked very long hours over the years, surely older people are deserving of some consideration in these matters.

    Posted by Aussie5 on 22 Oct 2023

  • [4] [0]
    Kay

    I agree with you. I use a debit card for some purchases but if I am having a coffee or buying a paper or a few items at the supermarket I pay cash. Some places also charge a surcharge for using a debit card. If cash is made redundant then what is to stop all places charging a surcharge on all purchases. It is understandable that cash usage plummeted during the COVID pandemic because most of us shopped on-line but according to the figures stated there are still 13% of people who prefer to pay by cash and their preferences should be catered for.

    Posted by Kay on 22 Oct 2023

  • [5] [0]
    coaster

    Yes using the time of the pandemic is wrong. Of course people paid on line as they were not allowed to leave their homes for months in some cases. No one wanted to touch cash either so other forms of payment were used. I am slowly going back to cash. I do not purchase on line nor do I use internet banking or mobile payment. I agree, once they get everyone off cash up will go the fees.

    Posted by coaster on 22 Oct 2023

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