Our surveys open and load in a separate window so you need to ensure you have enabled pop ups on your browser. If you still face an issue, please send us your survey link on support@livetribe.com

Not all of our surveys are enabled for mobile devices.

If a survey needs to be completed on a desktop computer, you will be informed before starting the survey.

Please check your Recent Activity in the Member’s Area of LiveTribe. If you have done several surveys, you may have to press the green button ‘View Older’ to see. Click here to access your Recent Activity.

If you cannot see your points and are still unsure if you got rewarded correctly, please email support@livetribe.com

You will only be asked to do a survey if your profile fits the requirements of our clients. For example, our clients might only want people between the ages of 18 – 30 who are studying full time. You will be invited by email to do a survey if your profile fits. You cannot simply request to do a survey whenever you want.

Also, sometimes members get suspended if they have provided junk responses to our surveys. In such cases contact us on support@livetribe.com

You may also check your survey inbox. If that is full your emails get bounced and you do not get survey invites.

Please ensure that once you have finished the survey, whether through termination, filled quota or completion you click on the “Claim Points” button underneath the moving voucher icons.