Verifying your account is very simple. All LiveTribe needs to do is confirm you are a real person, which is done via phone. A verification code will be sent to either your mobile (in text format), or home phone (in voice format), and you will need to notify LiveTribe of the code. The process should only take a few minutes. Please follow the detailed step-by-step instructions if you need further assistance.
If you have noticed that you are receiving fewer surveys than previously, this could be because you are in the age category 60+ which means you are the highest participating age group on our panel. The quotas for this age group always fill up within 24 hours of a project starting. There is definitely nothing wrong with your account. If this is not the case, please ensure you have not accidently marked LiveTribe as spam in your email account settings.
You can reset your password via this link http://www.livetribe.com/forgotpass where you will receive an email with the instructions.
| Reward | Time from date of redemption |
|---|---|
| EFTPOS | 6-8 Weeks |
| PayPal | 6-8 Weeks |
| GiftPay | 4-8 Weeks |
You require a minimum of 15,650 points to be able to make a redemption. A minimum of 42,000 points is required for the $50 PayPal deposit and 44,000 for the $50 Eftpos card
Please follow this link to unsubscribe: https://www.livetribe.com/members-area/unsubscribe. Please note you must be logged in to unsubscribe.
Please ensure that once you have finished the survey, whether through termination, filled quota or completion you click on the “Claim Points” button underneath the moving voucher icons.
If you have already tried resetting your password and still cannot log into your LiveTribe account, there could be a number of reasons for this particular issue. If you have tried resetting your password and still cannot log in then please contact us and we can assist you further at feedback@livetribe.com
To add the email attached to your PayPal account please go to the “My Profile” section within the members area: https://www.livetribe.com/members-area/my-profile. Click the drop down menu for “Member Options” and add the appropriate email address. Note: it needs to be an email address.
To view your survey/points history, please click on the following link: http://www.livetribe.com/members-area. This will take you to the LiveTribe homepage. To see more, you will need to scroll down and click on the ‘View Older’ button.